Fairlands Medical CentreTel: 01483 594250
Glaziers Lane SurgeryTel: 01483 813274
If you are on regular medication your doctor may issue a repeat prescription. You should keep the counterfoil of your prescription which details your medication list and can be used to order repeats when necessary
Requests can be posted, faxed or left in reception. If you would like us to post your prescription to you please provide a stamped addressed envelope. Or your request can be sent by email to: GWCCG.firstname.lastname@example.org
If you normally collect your prescriptions from our Normandy Dispensary, please email your request to:email@example.com
Alternatively you can order online via the link at the top of this page. New users are required to complete a simple one-off registration.
For security reasons we cannot accept repeat prescription requests by telephone as this can lead to misunderstandings about the medication being requested and we cannot verify who is making the request. Although this may be inconvenient, please understand that there are very good reasons why this is necessary.
There are also a number of local chemists to whom you can take your repeat prescription requests. They will bring these to the surgery and collect your prescription for you so that you can collect it directly from the same chemist later. These are as follows:
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow 2 working days for prescriptions to be processed if requested at Fairlands and 3 working days at Normandy. Please also remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please note that under NHS England regulations we are only able to dispense medication from our Normandy surgery for those patients who live more than 1.6km from a pharmacy. We know that this is disappointing for patients who see a GP at Normandy, have a prescription for medication but find they do not meet the residency criteria. We regret however our dispensing staff are unable to make any exceptions to the rule and are working within the strict guidelines laid down.
Please allow 2 working days for Fairlands and 3 working days for Normandy, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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