This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Practice Management

Practice Manager

Our Practice Manager is responsible for the efficient administration of the Fairlands and Normandy surgeries. Her aim is to ensure that the practice provides expert and friendly healthcare to you and your family. Your suggestions and ideas are always welcome.

Tel: 01483 594250 | Email: 

Isata Green (f)

Isata Green MSc MIHM MCMI


Isata Green joined our Fairlands/Normandy Surgery in January 2016. She has been the Practice Manager at a GP in Shepperton for past 5 years, and has worked within the NHS for past 25 years.

She brings with her a wealth of experience and knowledge to continue the success of the Surgery.

Paula Berry (f)

Deputy Practice Manager

Paula supports the Practice Manager, is also responsible for all Health & Safety matters, oversees the surgeries building maintenance, all information technology, appointment systems and communications both with patient's and external organisations, together with admin and the day to day running of the surgery.


Sarah Boltwood

Nurse Administration/Reception

Responsible for assisting the Nurses in their Admin Tasks, running the yearly flu clinics, oversees the surgeries Care Plans, helps to make sure the surgery meets their targets & also helps in reception.

Ellie Young (f)

Ellie Young

Joined the admin team in September 2015 & supports them in the general day to day administration - part time

Tina Crocker


Part time working at our Fairlands Surgery for both reception and admin



Annie Holyoak

Reception Supervisor

Oversees the smooth day to day running of Reception & Reception Staff. Liaising with the Practice Manager & the Admin Team when necessary.



Claire Steward (f)


Works part time at both our Fairlands and Normandy Surgery

Sandra Phillips


Part time working at Fairlands - does both reception and issuing of prescriptions


Sue Tomlin

Sue Tomlin - Receptionist

Works part time at both Fairlands and Normandy together with assisting in issuing prescriptions at both sites.....

Lisa Hill


Works part time at our Normandy surgery in both reception and issuing of prescriptions


Sue Green


Works part time at Fairlands Surgery in both reception and issuing prescriptions


Laura Bouncer


Works part time at our Fairlands Surgery


Sarah Ball


Works part time at our Fairlands Surgery

Carol Mournian (f)

Carol Mournian

Joined the reception team in October 2017 & works at both sites Fairlands & Normandy - part time

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website